Barista Basics - Communication Essentials
**Pre-requisite: Barista Basics - Operations**
This short course includes coffee art (week 3 - 2 hours, non-accredited) and learning to use effective communication, listen actively and follow workplace communication protocols.
What you will learn (BSBCMM211 weeks 1- 4):
- Coffee Art (week 3)
- Focuses on developing effective communication in business
- Involves tailoring messages for different audiences
- Emphasises active listening, clear expression, and professional interaction
- Covers using verbal and non-verbal communication techniques in various workplace scenarios
Students choosing to be assessed will receive a Statement of Attainment in BSBCMM211 Apply communication skills upon successful completion.
Week 1: Theory at HKCC
Week 2: Theory and Assessments at HKCC
Week 3: Practice at Witham's Coffee
Week 4: Theory and Assessments at HKCC
- Apply communication skills (BSBCMM211)
<h4 id="header-pre-requisite-barista-basics---operations"><em><strong>**Pre-requisite: Barista Basics - Operations</strong>**</em></h4>
<h4 id="header-this-short-course-includes-coffee-art-week-3---2
...To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,
or complete the online enrolment form:
http://www.hkcc.tech/enrolment/
*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:
• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent
AND (ONE of the following for ACE)
• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)
Register your interest