Business Documents
In this course you will learn the skills necessary to design and produce various business documents and publications. Prerequisites: Fundamental skills in computer operations and keyboarding. Please contact our office if you wish to enrol in the accredited unit BSBITU306 – Design and produce business documents.
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QuickBooks
About this course: In this course, you will learn the basics of QuickBooks, including: - Getting set-up and started: Settings, your dashboard, contacts, accounts, bank feeds, tracking categories, inventory - Sales and Purchasing: Settings, invoices, bills and payments, remittance advices, expense claims - Banking: Settings, feeds, statements, reconciliation - Reporting and GST
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LinkedIn for Business
"LinkedIn for Business" is a course that teaches professionals how to use LinkedIn to grow their business and network effectively. Participants will learn to create standout profiles, post engaging content, and use LinkedIn's features for marketing and finding leads. The course also covers networking tips and how to measure success with LinkedIn analytics, helping participants make the most of this powerful business platform.
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Confidence on Camera
A practical program designed to build your speaking confidence and on-camera presentation skills. In today’s digital world, the ability to connect authentically on camera is essential — whether you’re applying for jobs, leading virtual meetings, creating social media content, or delivering online presentations. This course will help you overcome camera shyness, project confidence, and communicate your message clearly and effectively. Through structured practical exercises, expert...
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Instagram for Business
Instagram is a visual platform for marketing and connecting, with over 9 million regular users in Australia alone. For business owners it's a fabulous way to get free exposure and leverage a large audience. Whether it's hashtagging, content curation, best scheduling times, or understanding stories, this workshop is designed to cover what you need to know to achieve maximum results for your business on Instagram.
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Website Conversion Rate Optimisation (CRO)
Many times, people land on websites without taking any action, e.g. contacting the business owner. There are many reasons for this – this session outlines and addresses the most common reasons so you can fix any issues on your website. What you will learn: • What is CRO and why it’s important • What elements on a website drive CRO – key elements of an effective website • Practical – what websites make you want to act and what don’t and why • Best practice for websites to optimise...
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English Communication - Intermediate
What you'll learn: Speaking skills: Improve pronunciation, fluency and confidence through practice and discussion. Listening and comprehension skills: Practice your ability to understand spoken English in diverse contexts. Grammar and vocabulary: Learn about grammar concepts and broaden your vocabulary. Apply these elements effectively in spoken communication. Cultural awareness: Explore cultural expressions to communicate more effectively.
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Customer Service Skills
In this course you will learn to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. This training is targeted at learners who apply a broad range of competencies in work contexts, including discretion and judgement using appropriate knowledge of customer service.
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Managing Stress and Increasing Productivity
Business owners wear so many different hats on a day-to-day basis, it can be stressful and difficult to keep up with all the tasks that need to be done! This workshop will give you valuable insights into how to keep the stress levels down, keep yourself focused and on task, manage your time and priorities effectively, and increase your productivity as you move through each work day.
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Computer: Basics 1
In this course you will gain an overview of computers and other digital technologies and their uses, such as sending electronic messages, entering information into a word processor, completing online documents and using access codes.
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