Make calls and send messages
This relaxed 2–2.5-hour session is all about helping older Australians feel more confident using their smartphones or tablets to stay in touch. The session focuses on making and receiving calls, sending and replying to text messages, recognising notifications, and managing contacts. We’ll also introduce messaging apps like WhatsApp or Messenger for those ready to explore further. Each topic includes a short demo followed by a hands-on activity. Learners will leave feeling proud of...
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Send and receive emails
This relaxed 2–2.5-hour session is all about helping older Australians feel more confident using email. They will learn how to write, send, receive, and reply to emails, and understand key safety tips for managing spam and scams. Designed for beginners, this session focuses on Gmail as the default provider due to its ease of use and broad support.
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Use your device for everyday tasks and entertainment
This 2–2.5-hour session helps older Australians explore fun and practical ways to use their smartphone or tablet. From setting reminders to finding your way, and discovering how to enjoy music, videos, podcasts or games, learners will build confidence using everyday apps. They’ll also practise switching between apps and closing them when not needed. This session is a hands-on exploration, tailored to learners’ interests. It aims to show that digital devices aren’t just for...
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Stay in touch through social media and video calls
This relaxed 2–2.5-hour session helps older Australians feel confident using video calling apps and social media to stay connected. It’s hands-on and paced to reduce anxiety, with time to practise calls and explore social platforms like Facebook in a safe, supportive environment. Each topic includes short demos and guided practice.
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Shop and bank safely online
This 2–2.5-hour session introduces safe, practical ways to shop and bank online. Learners will practise searching for items on shopping websites, spotting secure payment methods, and recognising scams or fake stores. The session also includes a guided walkthrough of online banking (view only), showing how to access an account, check balances and use security features — without needing to log in themselves. The focus is on building digital confidence and helping learners feel in...
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